Problem Solving and Prevention in Health Care
Syllabus
Prof.
Linda Morton; Adj. Prof. Vivian Reznik, M.D.; Adj. Prof. Howard Taras, M.D.
Fall 2006
My goal for this course is to have you experience and
incorporate a variety of problem solving skills and values, including
collaboration, consensus building, and working with other professionals, in the
context of actual public health problems in the San Diego community. The text for the course
is a Supplement, (S), available in the bookstore. Class meets Tuesdays from 1:15-3:05 in room
2G.
Week/Topic Reading
Class_
1. 8-29 The Role of Problem S
1 course
structure & grading
Solving in
Health Care (HC) Prof. Bryan Liang
2. 9-5 Issues in Health Care S 2 Dean Smith; Drs.Taras
& Reznik
**Mandatory Training: Fri 9-8 from 4:45-9pm & Sat 9-9 from 9-5pm at
CWSL, Rm 2F**
3. 9-12 Public
Health Issues S 3 discussion; Prof.
Channick
4. 9-19 Mediation in HC S 4 discussion; team reports
5. 9-26 Facilitation in HC S 5
& R. 1 . discussion; team rpts; R1 due
6. 10-3 Arbitration in HC S 6 & R. 1 discussion of R 1
7. 10-10 Systems Design in HC S 7 discussion;
team reports
8. 10-17 Creative Thinking in HC S 8 discussion;
team reports
9. 10-24 Cultural Issues in HC S 9 discussion;
team rpts; R2
due
10. 10-31 Teamwork (TW) Meet w/ SV& R
2 discussion of Report 2
11. 11-7 Teamwork TW/meet w/ SV Presentations
12. 11-14 Teamwork TW/meet w/ SV Presentations
Tuesday 11-21 follows
a Thursday class schedule, so there will be no class this week.
13. 11-28 Teamwork TW/meet
w/ SV Presentations
14. 12-5
Career Opportunities S 10 Speakers;
class evals; R3 due
Problem
Solving and Prevention in Health Care
Requirements and
Grading
Prof. Linda Morton
Fall 2005
Your grade for the course is based on your Professionalism
(100 pts.), your 3 Reports (50, 50 and 100 pts), your individual team
evaluation (20 pts.) and your in-class presentation (50 pts.)
Professionalism includes
-
attending every class (you are allowed one absence)
-
being on time (arriving more
than 10 mins. late or leaving more than 10 mins.
early
counts as an absence)
- submitting time sheets and reports
timely
-
being prepared for class (doing the reading) and
participating in class discussion (joining in the discussion, asking questions)
-
being respectful of others (listening; being courteous)
-
collaborating with your team, other classmates and
other professionals
Time Sheets and Reports
Your Community Health Care Problem will be an actual health
issue in the San Diego
community. Your team’s job is to create
a problem solving and prevention plan for the issue.
Time
Sheets: Just as lawyers/consultants in practice must keep track of their
time, each team must turn in a time sheet at every class meeting. The time sheet should summarize the tasks
completed by each team member. Forms are
in the Manual. These are not graded.
Reports:
Each team will turn in one report for Reports 1, 2 & 3. Every individual on the team will receive the
same grade for the reports. The third report will include an individual report,
which will receive an individual, not a team grade. Turn your third report into your supervisor
and meet with him/her before the last class. Make sure your reports include the
following content, and are double-spaced:
Report 1: Statement
of Situation; Problem Definition; Stakeholders; Investigation
Evaluation
of the team process (separate page) (6 pp. max)
Report 2: General Approaches/ Possible Solutions;
Evaluation of the Team Process (separate
page) (6pp. max)
Report 3: A summary of the first two reports, with your
recommended approach, and action plan, and your individual
evaluation (12 pp. max)
Your final
report should include the following:
1. A
clear statement of the problem, with any background info (1-2pp)
2. A
complete description of your investigation (1-2pp.)
3. Possible
solutions (2-3pp.)
4. Your
team’s recommendation & action plan (2-3pp.)
5. Your
individual evaluation of the team process (evaluation of team’s strengths and
weaknesses, and your role) and your description of what you learned.
(2 pp. max).
Turn this in separately, with your name on it.
Class Presentation
Your team’s presentation should include a description of
your problem, your investigation, and your potential and suggested solutions,
as well as any issues that arose. You
will have ½ hr. to present, and 15 mins. for questions and feedback. We will discuss the content and
process for the presentations further in class.
Final Meeting with
your Supervising Medical Professional
Make sure you meet with your Supervisor on your report
before the last class. Your meeting can
take place before or after your presentation.
Submit your report to your supervisor prior to your meeting, so they
have time to review and comment on it.
You may alter your final report you turn in at the last class based on
your supervisor’s comments, if you wish.
