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Last updated: 3/31/2006 10:26:55 AM
Problem Solving and Prevention in Health Care

Problem Solving and Prevention in Health Care


Prof. Linda Morton; Adj. Prof. Vivian Reznik, M.D.; Adj. Prof. Howard Taras, M.D.

Fall 2006


My goal for this course is to have you experience and incorporate a variety of problem solving skills and values, including collaboration, consensus building, and working with other professionals, in the context of actual public health problems in the San Diego community. The text for the course is a Supplement, (S), available in the bookstore. Class meets Tuesdays from 1:15-3:05 in room 2G.



Week/Topic††††††††††††††††††††††††††† †††††Reading†† ††††††††† †††††††††††††††††††Class_†††††††††††††††


1. 8-29The Role of Problem††††††††† S 1†††††††††††††††††††††††††††††† course structure & grading

†††† Solving in Health Care (HC)††††††††††††††††††† ††††† ††††††††††††††††† Prof. Bryan Liang†††††††††††††††††††† †††††


2.9-5Issues in Health Care†††††††††† S 2††† †††††††††††††††††††††††††† Dean Smith; Drs.Taras & Reznik


**Mandatory Training: Fri 9-8 from 4:45-9pm & Sat 9-9 from 9-5pm at CWSL, Rm 2F**


3.9-12†† Public Health Issues†††††††††† S 3†††††††††††††††††††††††††††††† discussion; Prof. Channick


4.9-19†† Mediation in HC†††††††††††††††† S 4†††††††††††††††††††††††††††††† discussion; team reports


5.9-26†† Facilitationin HC††††††††††††† S 5 & R. 1†††††† .†††††††††† discussion; team rpts; R1 due


6.10-3†† Arbitrationin HC††††††††††† S 6& R. 1††††††††††††††††† discussion of R 1


7. 10-10Systems Design in HC†††††† S 7†††††† †††† †††††††††††††††††† discussion; team reports


8. 10-17Creative Thinking in HC††† S 8†††††††††††††††††††††††††††††† discussion; team reports


9. 10-24Cultural Issues in HC ††††††† S 9††††† ††††††††††††††††††††† discussion; team rpts; R2 due


10. 10-31†† Teamwork (TW) †††††††††† Meet w/ SV& R 2††††††† discussion of Report 2


11. 11-7††† Teamwork†††††††††††††††††††††††† TW/meet w/ SV†††††††††† Presentations†††††††††††††


12. 11-14Teamwork†††††††††††††††††††††††† TW/meet w/ SV†††††††††† Presentations


Tuesday 11-21 follows a Thursday class schedule, so there will be no class this week.


13. 11-28Teamwork ††††††††††††††††††††††† TW/meet w/ SV††† †††††† Presentations


14. 12-5 Career Opportunities†††† S 10†††††††††††††††††††††††††††† Speakers; class evals; R3 due




Problem Solving and Prevention in Health Care

Requirements and Grading

Prof. Linda Morton

Fall 2005



Your grade for the course is based on your Professionalism (100 pts.), your 3 Reports (50, 50 and 100 pts), your individual team evaluation (20 pts.) and your in-class presentation (50 pts.)



Professionalism includes


-         attending every class (you are allowed one absence)

-         being on time (arriving more than 10 mins. late or leaving more than 10 mins.

early counts as an absence)

-†††† submitting time sheets and reports timely†††††††††††††††††††††

-         being prepared for class (doing the reading) and participating in class discussion (joining in the discussion, asking questions)

-         being respectful of others (listening; being courteous)

-         collaborating with your team, other classmates and other professionals



Time Sheets and Reports


Your Community Health Care Problem will be an actual health issue in the San Diego community.Your teamís job is to create a problem solving and prevention plan for the issue.


††††††††††† Time Sheets: Just as lawyers/consultants in practice must keep track of their time, each team must turn in a time sheet at every class meeting.The time sheet should summarize the tasks completed by each team member.Forms are in the Manual. These are not graded.


††††††††††† Reports: Each team will turn in one report for Reports 1, 2 & 3.Every individual on the team will receive the same grade for the reports. The third report will include an individual report, which will receive an individual, not a team grade.Turn your third report into your supervisor and meet with him/her before the last class. Make sure your reports include the following content, and are double-spaced:


†† Report 1: Statement of Situation; Problem Definition; Stakeholders; Investigation

††††††††††††††††††††††††††††††††††† Evaluation of the team process (separate page) (6 pp. max)


†† Report 2:General Approaches/ Possible Solutions; Evaluation of the Team Process†††††††††††††††††††††††††††††††††††††† (separate page) (6pp. max)


†† Report 3:A summary of the first two reports, with your recommended approach, †††††††††††††††† ††††††††††† and action plan, and your individual evaluation (12 pp. max) ††††††††††††††††††††††††

††††††††††† Your final report should include the following:

1.      A clear statement of the problem, with any background info (1-2pp)

2.      A complete description of your investigation (1-2pp.)

3.      Possible solutions (2-3pp.)

4.      Your teamís recommendation & action plan (2-3pp.)††††††††† ††††††

5.      Your individual evaluation of the team process (evaluation of teamís strengths and weaknesses, and your role) and your description of what you learned.

††††† (2 pp. max).Turn this in separately, with your name on it.



Class Presentation


Your teamís presentation should include a description of your problem, your investigation, and your potential and suggested solutions, as well as any issues that arose.You will have Ĺ hr. to present, and 15 mins. for questions and feedback. We will discuss the content and process for the presentations further in class.



Final Meeting with your Supervising Medical Professional


Make sure you meet with your Supervisor on your report before the last class.Your meeting can take place before or after your presentation.Submit your report to your supervisor prior to your meeting, so they have time to review and comment on it.You may alter your final report you turn in at the last class based on your supervisorís comments, if you wish.