Problem Solving and Prevention in Health Care
Prof. Linda Morton; Adj. Prof. Vivian Reznik, M.D.; Adj. Prof. Howard Taras, M.D.
My goal for this course is to have you experience and
incorporate a variety of problem solving skills and values, including
collaboration, consensus building, and working with other professionals, in the
context of actual public health problems in the
1. 8-29† The Role of Problem† ††††††††† S 1†††††††††††††††††††††††††††††† course structure & grading
†††† Solving in Health Care (HC)††††††††††††††††††† ††††† ††††††††††††††††† Prof. Bryan Liang†††††††††††††††††††† †††††
2.† 9-5† Issues in Health Care†††††††††† S 2††† †††††††††††††††††††††††††† Dean Smith; Drs.Taras & Reznik
3.† 9-12†† Public Health Issues†††††††††† S 3†††††††††††††††††††††††††††††† discussion; Prof. Channick
4.† 9-19†† Mediation in HC†††††††††††††††† S 4†††††††††††††††††††††††††††††† discussion; team reports
5.† 9-26†† Facilitation† in HC††††††††††††† S 5 & R. 1†††††† .†††††††††† discussion; team rpts; R1 due
6.† 10-3†† Arbitration† in HC† ††††††††††† S 6† & R. 1††††††††††††††††† discussion of R 1
7. 10-10† Systems Design in HC†††††† S 7†††††† †††† †††††††††††††††††† discussion; team reports
8. 10-17† Creative Thinking in HC††† S 8†††††††††††††††††††††††††††††† discussion; team reports
9. 10-24† Cultural Issues in HC ††††††† †S 9††††† † ††††††††††††††††††††† discussion; team rpts; R2 due
10. 10-31†† Teamwork (TW)† †††††††††† Meet w/ SV& R 2††††††† discussion of Report 2†
11. 11-7††† Teamwork†††††††††††††††††††††††† TW/meet w/ SV†††††††††† Presentations† †††††††††††††
12. 11-14† Teamwork†††††††††††††††††††††††† TW/meet w/ SV†††††††††† Presentations
Tuesday 11-21 follows a Thursday class schedule, so there will be no class this week.
13. 11-28† Teamwork ††††††††††††††††††††††† TW/meet w/ SV††† †††††† Presentations
14. †12-5 ††Career Opportunities† †††† S 10†††††††††††††††††††††††††††† Speakers; class evals; R3 due
Problem Solving and Prevention in Health Care
Requirements and Grading
Prof. Linda Morton
Your grade for the course is based on your Professionalism (100 pts.), your 3 Reports (50, 50 and 100 pts), your individual team evaluation (20 pts.) and your in-class presentation (50 pts.)
- attending every class (you are allowed one absence)
- being on time (arriving more than 10 mins. late or leaving more than 10 mins.
early counts as an absence)†
-†††† submitting time sheets and reports timely†††††††††††††††††††††
- being prepared for class (doing the reading) and participating in class discussion (joining in the discussion, asking questions)
- being respectful of others (listening; being courteous)
- collaborating with your team, other classmates and other professionals
Time Sheets and Reports
Your Community Health Care Problem will be an actual health
issue in the
††††††††††† Time Sheets: Just as lawyers/consultants in practice must keep track of their time, each team must turn in a time sheet at every class meeting.† The time sheet should summarize the tasks completed by each team member.† Forms are in the Manual. These are not graded.
††††††††††† Reports: Each team will turn in one report for Reports 1, 2 & 3.† Every individual on the team will receive the same grade for the reports. The third report will include an individual report, which will receive an individual, not a team grade.† Turn your third report into your supervisor and meet with him/her before the last class. Make sure your reports include the following content, and are double-spaced:
†† Report 1: Statement of Situation; Problem Definition; Stakeholders; Investigation
††††††††††††††††††††††††††††††††††† Evaluation of the team process (separate page) (6 pp. max)
†† Report 2:† General Approaches/ Possible Solutions; Evaluation of the Team Process†††††††††††††††††††††††††††††††††††††† (separate page) (6pp. max)
†† Report 3:† A summary of the first two reports, with your recommended approach, †††††††††††††††† ††††††††††† and action plan, and your individual evaluation (12 pp. max) ††††††††††††††††††††††††
††††††††††† Your final report should include the following:
1. A clear statement of the problem, with any background info (1-2pp)
2. A complete description of your investigation (1-2pp.)
3. Possible solutions (2-3pp.)
4. Your teamís recommendation & action plan (2-3pp.)††††††††† ††††††
5. Your individual evaluation of the team process (evaluation of teamís strengths and weaknesses, and your role) and your description of what you learned.
††††† (2 pp. max).† Turn this in separately, with your name on it.
Your teamís presentation should include a description of your problem, your investigation, and your potential and suggested solutions, as well as any issues that arose.† You will have Ĺ hr. to present, and 15 mins. for questions and feedback. We will discuss the content and process for the presentations further in class.
Final Meeting with your Supervising Medical Professional
Make sure you meet with your Supervisor on your report before the last class.† Your meeting can take place before or after your presentation.† Submit your report to your supervisor prior to your meeting, so they have time to review and comment on it.† You may alter your final report you turn in at the last class based on your supervisorís comments, if you wish.†