Salaries are commensurate with qualifications and experience. California Western School of Law offers competitive benefits, including 403(b) and flexible spending plans.
Unless otherwise stated below interested individuals should provide a cover letter describing their interest in and qualifications for the position, salary requirements, and resume to: California Western School of Law Human Resources at HR@cwsl.edu.
Assistant Director of Academic Support
California Western School of Law (CWSL) invites applications for the position of Assistant Director of Academic Support.
Summary Description: Under the general direction of the Assistant Dean for Academic Achievement, the Assistant Director of Academic Support provides academic support to law students, particularly those at academic risk. The Assistant Director is primarily responsible for supervising the tutoring program, presenting skills workshops, and working with first-year students who are facing academic difficulty. The Assistant Director teaches the Academic Achievement Workshop for second-year students and assists alumni who are studying for the California bar exam.
Qualifications: Juris Doctor Degree from an ABA-accredited law school; successful passage of California Bar exam; at least one year of law teaching experience in an academic support or bar preparation program required. Experience in course planning, classroom presentations, and one-on-one tutoring; experience in learning theories and effective pedagogy, including formative and summative assessment; and knowledge of California Civil Procedure preferred.
Knowledge, Skills and Abilities: Candidates must be self-starters, able to prioritize and complete multiple tasks of varying complexity and urgency in a timely and efficient manner. This individual will be joining a great Academic Achievement team that consistently collaborates and reinforces each other’s efforts in furtherance of a truly supportive learning community for our students. The individual must have a firm commitment to provide exemplary services in a demanding and challenging environment, while understanding processes and compliance requirements necessary to execute academic success programming. Demonstrating good judgement is key. The applicant must have a demonstrated ability to speak effectively to groups. The individual must have poise, tactfulness, diplomacy and professionalism when dealing with staff, faculty, students and outside constituents. The candidate must also demonstrate a passion for working with students – particularly those who struggle academically – and have a track record of developing robust relationships with students.
Interested individuals should provide a cover letter describing their interest in and qualifications for the position, salary requirements, and resume to: Human Resources at HR@cwsl.edu by August 1, 2016. The search will continue until the position is filled.
Start Date: Ideally September 2016 to facilitate transition into the fall trimester and prior to the kick-off of student tutor programming.
Help Desk Technician – Level 2
Summary Description: The Help Desk Technician – Level 2 reports to the Director of Information Technology and is part of a multi-person help desk team responsible for providing exemplary support to the user community at the institution. This position is responsible for responding to and resolving incoming requests to the Help Desk email ticketing system as well as phone calls to the Help Desk. This position is responsible for responding to complex technical issues (primarily desktop support related) that come in to the Help Desk queue. This position will be primarily responsible for supporting and managing the life cycle of the institution’s desktop computers. The position will also cross-train in network operations to assist with some network Help Desk issues.
The individual must be able to apply a fundamental understanding of computer services concepts toward independently troubleshooting and resolving problems with current technology. Be able to apply established “best practices” concepts to create a reliable, manageable, and user-friendly computing environment. Be able to think independently and creatively toward the ultimate goal of improving the institution’s computer services for the user community.
The individual must be able to take on a task and see it through to completion with minimal guidance. Must be able to absorb and understand technical knowledge and concepts, and diagnose and resolve client-side technical issues in a Windows networking environment. The individual must understand the basic concepts of networking topologies, network protocols, client/server computing, and basic concepts of Microsoft Active Directory. Must have a thorough understanding of Windows desktop operating systems, MS Office, and Outlook. Must be able to create and maintain clearly-written documentation.
Qualifications: College degree required. Must have at least two to four years of progressively responsible experience in a Windows network environment and successful completion of any of the following: CompTIA A+, CompTIA Network+, ITIL, Microsoft or similar computer technician certification (proof of certification will be requested). Managing anti-virus software for the desktop essential. Must have experience creating, managing, and deploying clean, reliable Windows 7 desktop images in a network environment. Must have experience with incident management using a ticketing system. Must be motivated, highly organized, and a self-directed individual with excellent interpersonal skills who can effectively multitask and handle a variety of matters independently, with minimal supervision, in a professional, polished, and mature manner with tact, diplomacy, and appropriate judgment. Must be able to compose well-written emails in English suitable for a professional environment. Attention to detail and a degree of accuracy is crucial. Experience working in higher education a plus.
Experience with the following is strongly preferred:
- Desktop management system/software (e.g. Desktop Authority, Script Logic)
- Managing network printers (HP printers a plus)
- Active Directory user account management
- Disk imaging/replication using Ghost
- Microsoft Office 365 for Education/Business
- Desktop virtualization (VDI)
- VOIP phone systems (ShoreTel is a plus)
This posting will remain open until filled.
Director of Information Technology:
California Western School of Law (CWSL) seeks a talented and inspirational leader for the position of Director of Information Technology. The Director plans, implements, and sustains a comprehensive information and technology environment including instructional design and desktop support for the short and long term goals of the academic, administrative and online technology needs. CWSL is in the beginning phases of an exciting multi-year implementation of entirely new ERP systems. This will include selection, testing, implementing, and optimization of core financial, HR, and student information systems, as well as the same for other key ancillary functions, including calendaring, CMS, digital signatures, and other systems in use by various departments. The Director will work closely with the IT Steering Committee and the project manager to establish and coordinate priorities and manage precious human and capital resources throughout the course of implementing these new systems.
Summary Description: The Director develops and implements strategic plans for continuous expansion and improvement of information and technology services to support growth in programs. The Director provides managerial direction for planning, goal setting, implementation, coordination, evaluation, and accountability for all areas of information and technology services.
The Director will have overall responsibility for developing and leading the technology strategy planning efforts for the Information Technology department and ensuring that IT programs and initiatives align to enterprise objectives and strategies; manage IT annual capital budgets, define metrics based on overall business objectives to ensure the integrity, reliability, security, and performance of information and communication systems; direct development and execution of an enterprise-wide, information security plan that protects the confidentiality, integrity, and availability of the company’s data and servers; establish IT departmental goals, objectives, and operating procedures, adjusting IT standards and technologies to meet a changing technical landscape and more.
The Director is a leader that has demonstrated success throughout their career and can build teams and solutions effectively. Responsible for working with faculty and staff to develop and communicate the status of technology plans, initiatives, and for promoting and delivering quality service to the faculty, staff and students.
About the Department: The IT department has a staff of five and reports to the Associate Dean for Library and Information Services. The department consist of two help desk technicians, a software developer, a network technician, and an associate director/network administrator. In addition, IT works closely with the web developer, web content/UX designer, and Director of Marketing. The IT team plays a key supporting role in facilitating much of the work of the Educational Technology team, which includes classroom technology, and the student computing lab.
Qualifications: Bachelor’s degree required. At least six to eight years of progressively responsible experience in a high pace, deadline driven IT position. Demonstrated experience managing IT personnel, strategic planning, and enterprise network administration. Must be a strategic thinker, able to lead a technical team, understand network integration and software development lifecycle. Experience administering a Windows-based enterprise network environment required. Thorough understanding of data exchange and database management in a multi-database environment is required. Thorough understanding of PC-based networking and all widely used applications is required. Must possess a commitment to continuing education, following developing trends in technology and its implementation in an academic environment. Must be organized and involved in all aspects of technology planning and implementation. Effective time management skills, organizational skills, analytical and problem solving ability, strong process orientation, project management skills and flexibility. Proficient at managing multiple priorities and accomplishing simultaneous demands while maintaining confidentiality of sensitive information. Excellent interpersonal and customer service skills essential. Demonstrated ability to effectively prioritize and manage a variety of tasks with the appropriate level of urgency.
This posting will remain open until filled.
California Western is an Equal Opportunity Employer dedicated to affirmative action and to excellence through diversity. The Law School provides reasonable accommodations to qualified applicants with disabilities upon request.