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It is important that your ExamSoft account is registered with your CWSL email address.

Follow these steps to update your email address with ExamSoft.

Open your favorite web browser and go to

In the upper right hand corner of the web page, you will see your name with a gear icon next to it.

Put your mouse pointer on your name, this will give you this menu.

Click My Account.

Place your mouse point on your name to get the My Account menu

 This will take you to the Account Settings page.

ExamSoft Account Settings page

Check the email field.  Make sure it contains your CWSL email address, and make sure the address is correct.

Make any other corrections, if necessary, and click the Update Information button.

If you have any questions about this procedure, send email to